Returns

We offer a full refund of the original order price on all items that are returned within 14 days (21 days for international orders). Items that are returned after this period will not be refunded. We do not refund the return postage cost. 

Returned items are inspected and must be in the same condition as they where received to be eligible for a refund. 

We will not offer a refund if the items tags have been removed. 

We can not be held accountable for lost items, so please track returned orders. 

Returns address:

Millstone Granary, Westfield Road, York YO26 7PY

 

3 for 2 offer returns

If you return the free item, no refund will be issued.

If you return one of the other items, you will be refunded the amount for that product, less the value of the free product at the time you purchased it.

For example, if your basket contains an items for £100, £80 and £50, you will not pay for the £50 product. If you then return the £80 product, your refund will be £80, less the £50 for the free product, so the total refund will be £30.